Requesting support

If you cannot find the answer to your question in our Support Center or require additional assistance, please contact Support, following steps below.

A. If you are already logged into the SaxoTraderGO, follow these steps to complete the Contact Support form (not available on smartphone App):
 

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1. Account
2. Contact Support
3. Subject (Mandatory) type in your question
4. Message  additional information
5. Attach Files (Documents, Images, Log Files,...) where required
6. Submit
    

Follow up on your ticket/case from My support tickets available in the same view.